Q: Is the event date confirmed?

For concerts or sporting events (not football) , the event dates are usually confirmed. However, please check the start/time of the event with the respective organizer. For football events there are usually different rules as to when the final kick-off date and time is announced. Generally, the leagues' schedules are set at the start of the season. The exact dates and kick-off times vary in each country and league. You can use the following guidelines to better plan your football trip: Germany: approx. 6-8 weeks in advance England: approx. 6-8 weeks in advance Italy: approx. 2 weeks in advance Spain: approx. 2 weeks in advance France: approx. 3-4 weeks in advance Netherlands: approx. 4 months in advance Some dates, such as cup finals or European Cup dates, have fixed dates. Please check the official website of the respective host club or the corresponding league to be sure.

Question 1

How do I get my Millwall FC tickets?

Accepted Answer

Millwall FC tickets are usually e-tickets. You will receive these by email approx. 2-3 days before the match.

Question 2

When can I enter The Den Stadium before the match?

Accepted Answer

Millwall FC's The Den stadium usually opens 1 ½ hours before kick-off.

Question 3

Do we sit next to each other in the stadium?

Accepted Answer

We can guarantee a maximum of 2 seats next to each other. On request, we can also offer additional contiguous tickets if necessary. An extra charge may apply for an odd number of tickets.

Question 4

Is the ticket also valid for travel to The Den stadium by public transport?

Accepted Answer

The ticket does NOT entitle the holder to free travel to The Den Stadium by public transport.

Question 5

Does my child need a Millwall FC ticket?

Accepted Answer

Yes, each person regardless of age needs their own ticket to visit Millwall FC Stadium.

Question 6

Is there a discount for children's tickets?

Accepted Answer

Unfortunately we cannot offer a discount for children's tickets.

Question 7

Is breakfast included in the hotel?

Accepted Answer

We offer different hotel rates in the booking process. You can see whether breakfast is included in the price when you select the rate from the respective hotel.
Initially, the cheapest rate is always displayed by the hotel, which usually does not include breakfast. However, you can change to a rate with breakfast if you wish.

Question 8

What happens if there are problems on site?

Accepted Answer

You will receive our emergency number together with the travel documents, where you can reach a member of our staff 24 hours a day in case of emergency.

Question 9

Which is the right airport for my trip to London?

Accepted Answer

Greater London has a total of five international airports (Heathrow, City, Stansted, Luton and Gatwick).

Heathrow
Heathrow Airport is located in the west of the city and is the largest London airport. It is served by the major airlines (British Airways, Lufthansa, Swiss etc.). There is a very good connection to the city centre by London Underground (approx. 50 min.) as well as an express connection by Heathrow Express (approx. 20 min.).

City Airport
City Airport is the most central but also the smallest airport in London. It is located in the eastern part of London and is directly connected to public transport. This airport is only served by British Airways, Swiss, KLM and Eurowings.

Stansted
Stansted Airport is mainly served by low-cost airlines such as Ryanair and Easyjet. It is located in the north of the city. From the airport, it is best to take the Stansted Express to Liverpool Street Station. The journey takes about 50 minutes. From there you can easily reach everything by public transport.
A little cheaper but also more time-consuming is the transfer from the airport to the city centre by bus. The company National Express offers various routes with different destinations in the city area. The journey takes about 1 hour 20 minutes.

Gatwick
This airport is located in the south of the city and is mainly served by Easyjet and British Airways. The best way to get to the city centre is by train (Gatwick Express, Southern Trains, Thameslink & Great Northern) which takes about 25 minutes.

Luton
In the north-west of the city lies the somewhat smaller Luton Airport. This airport is mainly served by Easyjet and Ryanair. Here, too, it is advisable to take the train to the city centre. The journey takes about 40-50 minutes.

Question 10

Is the event date confirmed?

Accepted Answer

For concerts or sporting events (not football), the event dates are usually confirmed. However, please check the start/time of the event with the respective organizer.

For football events there are usually different rules as to when the final kick-off date and time is announced.

Generally, the leagues' schedules are set at the start of the season. The exact dates and kick-off times vary in each country and league. You can use the following guidelines to better plan your football trip:

Germany: approx. 6-8 weeks in advance
England: approx. 6-8 weeks in advance
Italy: approx. 2 weeks in advance
Spain: approx. 2 weeks in advance
France: approx. 3-4 weeks in advance
Netherlands: approx. 4 months in advance

Some dates, such as cup finals or European Cup dates, have fixed dates.

Please check the official website of the respective host club or the corresponding league to be sure.

Question 11

How and when do I receive my tickets?

Accepted Answer

You will usually receive the tickets approximately 1-3 days before the event as e- or mobile tickets by email.

We are a recognized reseller or sub-agency of the organizers' official partners. This means that we are dependent on the organizer providing the tickets. This usually only happens a few days before the event. We will do our best to send you the tickets as quickly as possible.

Question 12

Where will we sit in the stadium/arena?

Accepted Answer

During the booking process, you can see the areas where your seats are located under ticket details. Your seats will be in the marked area. In the event that the seats are not available, you will automatically be assigned better seats (upgrade).

Can we sit next to each other?

Whether and how many adjacent seats are available varies depending on the event. If you purchase multiple tickets in one booking, we will endeavour to assign you seats next to each other or in close proximity. You will receive detailed information about this by clicking on Ticket Details when you select your ticket category. If you are planning a trip with a larger group and would like everyone to sit together, please contact us directly by email or phone. We are happy to help you check seat availability and handle group requests. We want to make sure you have a great time!

Question 13

What happens if the event is postponed or cancelled?

Accepted Answer

If the event you booked is rescheduled to another date, you don't need to worry. Your tickets will remain valid for the new date. If you have booked a hotel, we will take care of adjusting your hotel reservation to the new date. Our customer service will contact you to discuss the new travel dates and confirm your changed hotel booking according to your wishes. We make sure that you don't have to worry about changes to your plans!

What happens in the event of a cancellation?

If the event you booked is cancelled without a replacement date, you can relax - your tickets will be automatically cancelled and you will receive a refund.

#	Team	Goals
1	Birmingham City	0:0
2	Blackburn Rovers	0:0
3	Bolton Wanderers	0:0
4	Derby County	0:0
5	Middlesbrough FC	0:0

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